Remote Desktop Connection Manager Microsoft Windows 10



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Applies to

Description Use the Microsoft Remote Desktop app to connect to a remote PC or virtual apps and desktops made available by your admin. The app helps you be productive no matter where you are. Getting Started Configure your PC for remote access first. Oct 22, 2020 Remote Desktop clients (mstsc.exe) RDP 8.1 updates for Windows 7. These fixes update the Remote Desktop Services server-side roles and components that are built around Remote Desktop Protocol (RDP) 8.1. However, although updates are performed on the server-side infrastructure, the Remote Desktop Clients are often left untouched. SolarWinds Dameware Remote Support. One of my top choices for a remote desktop connection.

  • Windows 10
  • Windows Server 2016

Introduced in Windows 10, version 1607, Windows Defender Remote Credential Guard helps you protect your credentials over a Remote Desktop connection by redirecting Kerberos requests back to the device that's requesting the connection. It also provides single sign-on experiences for Remote Desktop sessions.

Administrator credentials are highly privileged and must be protected. By using Windows Defender Remote Credential Guard to connect during Remote Desktop sessions, if the target device is compromised, your credentials are not exposed because both credential and credential derivatives are never passed over the network to the target device.

Important

For information on Remote Desktop connection scenarios involving helpdesk support, see Remote Desktop connections and helpdesk support scenarios in this article.

Comparing Windows Defender Remote Credential Guard with other Remote Desktop connection options

The following diagram helps you to understand how a standard Remote Desktop session to a server without Windows Defender Remote Credential Guard works:


The following diagram helps you to understand how Windows Defender Remote Credential Guard works, what it helps to protect against, and compares it with the Restricted Admin mode option:


As illustrated, Windows Defender Remote Credential Guard blocks NTLM (allowing only Kerberos), prevents Pass-the-Hash (PtH) attacks, and also prevents use of credentials after disconnection.
Use the following table to compare different Remote Desktop connection security options:
FeatureRemote DesktopWindows Defender Remote Credential GuardRestricted Admin mode
Protection benefitsCredentials on the server are not protected from Pass-the-Hash attacks.User credentials remain on the client. An attacker can act on behalf of the user only when the session is ongoingUser logs on to the server as local administrator, so an attacker cannot act on behalf of the “domain user”. Any attack is local to the server
Version supportThe remote computer can run any Windows operating systemBoth the client and the remote computer must be running at least Windows 10, version 1607, or Windows Server 2016.The remote computer must be running at least patched Windows 7 or patched Windows Server 2008 R2.
For more information about patches (software updates) related to Restricted Admin mode, see Microsoft Security Advisory 2871997.
Helps prevent N/A
  • Pass-the-Hash
  • Use of a credential after disconnection
  • Pass-the-Hash
  • Use of domain identity during connection
Credentials supported from the remote desktop client device
  • Signed on credentials
  • Supplied credentials
  • Saved credentials
  • Signed on credentials only
  • Signed on credentials
  • Supplied credentials
  • Saved credentials
AccessUsers allowed, that is, members of Remote Desktop Users group of remote host.Users allowed, that is, members of Remote Desktop Users of remote host.Administrators only, that is, only members of Administrators group of remote host.
Network identityRemote Desktop session connects to other resources as signed-in user.Remote Desktop session connects to other resources as signed-in user.Remote Desktop session connects to other resources as remote host’s identity.
Multi-hopFrom the remote desktop, you can connect through Remote Desktop to another computerFrom the remote desktop, you can connect through Remote Desktop to another computer.Not allowed for user as the session is running as a local host account
Supported authenticationAny negotiable protocol.Kerberos only.Any negotiable protocol

For further technical information, see Remote Desktop Protocoland How Kerberos works.

Remote Desktop Manager


Remote Desktop connections and helpdesk support scenarios

For helpdesk support scenarios in which personnel require administrative access to provide remote assistance to computer users via Remote Desktop sessions, Microsoft recommends that Windows Defender Remote Credential Guard should not be used in that context. This is because if an RDP session is initiated to a compromised client that an attacker already controls, the attacker could use that open channel to create sessions on the user's behalf (without compromising credentials) to access any of the user’s resources for a limited time (a few hours) after the session disconnects.

Therefore, we recommend instead that you use the Restricted Admin mode option. For helpdesk support scenarios, RDP connections should only be initiated using the /RestrictedAdmin switch. This helps ensure that credentials and other user resources are not exposed to compromised remote hosts. For more information, see Mitigating Pass-the-Hash and Other Credential Theft v2.

To further harden security, we also recommend that you implement Local Administrator Password Solution (LAPS), a Group Policy client-side extension (CSE) introduced in Windows 8.1 that automates local administrator password management. LAPS mitigates the risk of lateral escalation and other cyberattacks facilitated when customers use the same administrative local account and password combination on all their computers. You can download and install LAPS here.

For further information on LAPS, see Microsoft Security Advisory 3062591.

Remote Credential Guard requirements

To use Windows Defender Remote Credential Guard, the Remote Desktop client and remote host must meet the following requirements:

The Remote Desktop client device:

  • Must be running at least Windows 10, version 1703 to be able to supply credentials, which is sent to the remote device. This allows users to run as different users without having to send credentials to the remote machine.

  • Must be running at least Windows 10, version 1607 or Windows Server 2016 to use the user’s signed-in credentials. This requires the user’s account be able to sign in to both the client device and the remote host.

  • Must be running the Remote Desktop Classic Windows application. The Remote Desktop Universal Windows Platform application doesn't support Windows Defender Remote Credential Guard.

  • Must use Kerberos authentication to connect to the remote host. If the client cannot connect to a domain controller, then RDP attempts to fall back to NTLM. Windows Defender Remote Credential Guard does not allow NTLM fallback because this would expose credentials to risk.

The Remote Desktop remote host:

  • Must be running at least Windows 10, version 1607 or Windows Server 2016.
  • Must allow Restricted Admin connections.
  • Must allow the client’s domain user to access Remote Desktop connections.
  • Must allow delegation of non-exportable credentials.

Remote Desktop Connection

There are no hardware requirements for Windows Defender Remote Credential Guard.

Note

Remote Desktop client devices running earlier versions, at minimum Windows 10 version 1607, only support signed-in credentials, so the client device must also be joined to an Active Directory domain. Both Remote Desktop client and server must either be joined to the same domain, or the Remote Desktop server can be joined to a domain that has a trust relationship to the client device's domain.

GPO Remote host allows delegation of non-exportable credentials should be enabled for delegation of non-exportable credentials.

  • For Windows Defender Remote Credential Guard to be supported, the user must authenticate to the remote host using Kerberos authentication.

  • The remote host must be running at least Windows 10 version 1607, or Windows Server 2016.

  • The Remote Desktop classic Windows app is required. The Remote Desktop Universal Windows Platform app doesn't support Windows Defender Remote Credential Guard.

Enable Windows Defender Remote Credential Guard

You must enable Restricted Admin or Windows Defender Remote Credential Guard on the remote host by using the Registry.

  1. Open Registry Editor on the remote host.

  2. Enable Restricted Admin and Windows Defender Remote Credential Guard:

    • Go to HKEY_LOCAL_MACHINESystemCurrentControlSetControlLsa.

    • Add a new DWORD value named DisableRestrictedAdmin.

    • To turn on Restricted Admin and Windows Defender Remote Credential Guard, set the value of this registry setting to 0 to turn on Windows Defender Remote Credential Guard.

  3. Close Registry Editor.

You can add this by running the following command from an elevated command prompt:

Using Windows Defender Remote Credential Guard

Beginning with Windows 10 version 1703, you can enable Windows Defender Remote Credential Guard on the client device either by using Group Policy or by using a parameter with the Remote Desktop Connection.

Turn on Windows Defender Remote Credential Guard by using Group Policy

  1. From the Group Policy Management Console, go to Computer Configuration -> Administrative Templates -> System -> Credentials Delegation.

  2. Double-click Restrict delegation of credentials to remote servers.

  3. Under Use the following restricted mode:

    • If you want to require either Restricted Admin mode or Windows Defender Remote Credential Guard, choose Restrict Credential Delegation. In this configuration, Windows Defender Remote Credential Guard is preferred, but it will use Restricted Admin mode (if supported) when Windows Defender Remote Credential Guard cannot be used.

      Note

      Neither Windows Defender Remote Credential Guard nor Restricted Admin mode will send credentials in clear text to the Remote Desktop server.

    • If you want to require Windows Defender Remote Credential Guard, choose Require Remote Credential Guard. With this setting, a Remote Desktop connection will succeed only if the remote computer meets the requirements listed earlier in this topic.

    • If you want to require Restricted Admin mode, choose Require Restricted Admin. For information about Restricted Admin mode, see the table in Comparing Windows Defender Remote Credential Guard with other Remote Desktop connection options, earlier in this topic.

  4. Click OK.

  5. Close the Group Policy Management Console.

  6. From a command prompt, run gpupdate.exe /force to ensure that the Group Policy object is applied.

Use Windows Defender Remote Credential Guard with a parameter to Remote Desktop Connection

Remote Desktop Connection Manager Microsoft Windows 10 Free Upgrade

If you don't use Group Policy in your organization, or if not all your remote hosts support Remote Credential Guard, you can add the remoteGuard parameter when you start Remote Desktop Connection to turn on Windows Defender Remote Credential Guard for that connection.

Note

The user must be authorized to connect to the remote server using Remote Desktop Protocol, for example by being a member of the Remote Desktop Users local group on the remote computer.

Considerations when using Windows Defender Remote Credential Guard

Ms Remote Desktop Connection Manager

  • Windows Defender Remote Credential Guard does not support compound authentication. For example, if you’re trying to access a file server from a remote host that requires a device claim, access will be denied.

  • Windows Defender Remote Credential Guard can be used only when connecting to a device that is joined to a Windows Server Active Directory domain, including AD domain-joined servers that run as Azure virtual machines (VMs). Windows Defender Remote Credential Guard cannot be used when connecting to remote devices joined to Azure Active Directory.

  • Remote Desktop Credential Guard only works with the RDP protocol.

  • No credentials are sent to the target device, but the target device still acquires Kerberos Service Tickets on its own.

  • The server and client must authenticate using Kerberos.

In March, Microsoft announced that it was discontinuing Remote Desktop Connection Manager (RDCMan) due to a major security flaw (CVE-2020-0765). Here is the bulletin:

An information disclosure vulnerability exists in the Remote Desktop Connection Manager (RDCMan) application when it improperly parses XML input containing a reference to an external entity. An attacker who successfully exploited this vulnerability could read arbitrary files via an XML external entity (XXE) declaration. To exploit the vulnerability, an attacker could create an RDG file containing specially crafted XML content and convince an authenticated user to open the file.

Here’s what ZDNet said about Microsoft’s response to the problem: “Instead of fixing the bug, Microsoft decided to retire RDCMan, seeing no reason to revive an app that received its last update almost six years ago.”

Limited Functionality

Remote Desktop Connection Manager Microsoft Windows 10 Home

Even before this major vulnerability was discovered, many users found RDCMan frustrating and limited. For example, it lacked many of the time-saving integrations available in other (and better) alternatives. Plus, RDCMan only worked in Windows deployments. And overall, RDCMan — even by Microsoft’s admission — was always a very basic tool and never designed to handle sophisticated functions like utilizing 2FA, managing privileged accounts, securing sensitive data, generating strong passwords, creating audit logs, and so on.

Step 1: Stop Using RDCMan

If you’re a current RDCMan user, then the advice is clear: stop using it. Yes, you and your team may have been using it for years. But now that this bug has been made public, you can be certain that bad actors are mobilizing and will be specifically targeting this vulnerability. Considering the costs of a data breach (and how furious your boss would be), it’s not worth the risk.

Step 2: Give Remote Desktop Manager a Try!

If you’re looking for a free alternative to RDCMan, then Remote Desktop Manager (RDM) Free could be exactly what you need. RDM Free is designed for individual IT pros, while RDM Enterprise is designed for IT teams (co-located and remote) who need to share remote connections and privileged passwords. Here is a side-by-side comparison of the two solutions. Also, be assured that RDM Free is not nagware, donationware, or trialware. It’s a legitimate, standalone solution for IT pros that is constantly being updated.

Interested in trying RDM, but you don’t want to lose your data? Good news! You can import your sessions from an existing application or an existing file format. You can follow this online help right here.

Remote

RDM Enterprise

Switching from RDCMan to Remote Desktop Manager (RDM) Enterprise is a significant upgrade in every area. Here is a helpful chart to help you compare the differences.

Ms Remote Desktop Connection Manager Windows 10

Ms remote desktop connection manager

For a complete list of features in RDM, please head over here.

Try RDM

We invite you to try RDM Enterprise free for 30 days, and to explore all of its features and functions. Then when your trial period is over, you can either purchase an affordable license (multiple options are available based on your needs), or you can switch over to RDM Free and use it for as long as you wish without paying anything.

Other Alternatives

If RDM (Free or Enterprise) isn’t the alternative to RDCMan that you’re looking for, then we suggest you head to AlternativeTo, where you’ll find profiles and reviews of various remote connection tools.